Store Manager - New Store!
**Location: Bath
A fantastic opportunity has arisen for a passionate and experienced Store Manager to lead the launch of a brand-new store on New Bond Street in the heart of Bath, Somerset.
Join a truly exceptional brand rooted in British craftsmanship, where every product is meticulously hand-crafted by skilled artisans in England. This is a chance to take ownership of an exciting store opening, build a high-performing team, and deliver an elevated retail experience that reflects the heritage and quality of the brand.
Responsibilities
- Provide excellent service levels in store and ensure this is delivered by every member of staff
- Set and understand store targets and strive to exceed on each week and month
- Manage the team to keep a high performance through individual and store sales
- Support and challenge the team to keep building customer relations and deliver perfect service
- Communicate targets and key information to the team, delivering to all staff through daily briefs and updates
- Inspire teamwork and motivate staff to ensure good morale
- Lead by example, ensuring the team are brand ambassadors
- Complete store reports and provide an in-depth analysis of sales and customers
- Identify key lines and use VM guides to ensure maximised sales opportunities
- Maintain high standards on the floor at all times
- Deal with customer enquiries and complaints in a timely and professional manner, at all times endeavouring to retain loyalty
Requirements
- Effective leadership and the ability to motivate others
- Plan and prioritise workloads
- Shrewd business sense and a well-developed commercial awareness
- A desire to work as part of a team to generate fresh and innovative ideas
- Understanding of basic IT, tech and manual equipment
- Be a brand Ambassador
- Strong leadership skills