Job Title:
Support Assistant (Female Only)
Contract Type:
Permanent
Salary:
£24,627 per annum
Working Hours:
37.5 hours per week
Working Pattern:
Monday – Friday 9am – 5pm, 9 am to 5pm (occasional requirement to cover some bank holidays or weekends and shifts at our sister project, The Beeches)
Location:
Manchester, United Kingdom
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Holding date for interviews 20th August
The difference you will make as a Support Assistant (Female Only)
FEMALE ONLY APPLICANTS: Schedule 9 (1a) of the Equality Act 2010 applies to this position. There is a genuine occupational requirement for the post holder to be female only. This role will be placed at female only services and because of this we will be interviewing female applicants only.
This role is based at Stopover in Manchester.
This is a service which provides supported accommodation for young females aged 16-25. Customers have faced homelessness and may have additional support needs, but they are making steps to live independently such as attending work and college. The service supports them in developing additional skills to move out of our temporary accommodation.
We don't run care homes, so there's no need to provide personal care.
The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.
You'll also carry out stock control, maintain health and safety standards in the building, arrange repairs and log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.
About You
We are looking for someone with:
- Strong IT skills
- Administration skills
- Customer service skills and experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness
Why Riverside?
At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays (pro rata)
*delete for Full Time
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.