Our client based in south Cambridge are currently seeking a Spanish Speaking Credit Controller to join them in a 12 month FTC maternity leave contract. You must have experience in Credit Control and be able to speak fluent Spanish to apply this position. Based on relevant skills and experience the salary will be approx £33-38k, this is a hybrid role working one day in the office (Thursday).
To be successful in this role you will have a solid background within Accounts Receivable, offering the highest levels of service internally and externally. Ideally you will have experience with SAP software, possess great relationship building skills, an eye for detail and be able to work under pressure and to tight timescales.
You'll enjoy being customer focused, and working in collaboration with teams, you'll be working with our Spanish speaking customers to arrange payment of overdue accounts along with our internal functions to ensure a smooth running of the account. Fluent Spanish skills are essential in this role.
The role:
Day to day as a professional credit controller you will be supporting the accounts receivable function by collecting debt, monitoring credit, and resolving customer disputes. This role will be working in a fast paced environment, to tight deadlines and to KPIs.
Your tasks and responsibilities will include:
- Contacting overdue customer accounts to arrange payment
- Reviewing the credit status of customer and providing recommendations for credit block
- Posting and allocating cash receipts
- Distribution of customer statements and dunning letters
- Resolving account queries and disputes
- Providing support for audit requests
- Review customer held orders
- Collaborating with customer service and sales functions to ensure highest level of customer satisfaction.
- Excellent customer service skills.
- Experience in dealing with internal and external stakeholders
Preferred Experience:
- Previous experience working in a Credit Control position
- Fluent/Native Spanish language skills are essential for this role as well as English
- Experience with SAP or similar ERP systems
- Intermediate Excel skills required
- Excellent attention to detail, working to a high level of accuracy
- Customer service focused