Customer Service Coordinator
Salary: £23,000 per hour
Location: Portsmouth
Duration : This is a Temporary to Permanent position to start Immediately
Hours of work: Monday to Friday, full time hours - 8AM to 5PM with 1 hour for lunch/Full Time
Dynamite Recruitment are working alongside an extremely busy and well known company in their search for an organised and responsible Service Coordinator join their expanding team.
As a Customer Service Coordinator/Scheduler you will be responsible for the following:
- Assisting with the booking in of Service visits
- Receive calls from trade operatives. and assist them with their enquiries
- Receiving enquiries from clients who wish to book in services
- Placing material orders through the system
- Upload requests for jobs to be completed
- Manage the diaries of a team of trades people
- Work closely with the Accounts Team to create weekly reports, gain authorisation from mangers for payments, input invoices.
- Resolve any queries/issues.
- General administration duties; photocopying, maintaining records and telephone answering.
The ideal candidate will have:
- Will have previous telephone customer service skills and experience
- Strong communication skills
- Excellent administration/data inputting skills
- Will be fully competent in using Microsoft Word and Excel
- Problem solving ability
- Excellent organisational/time management skills
- Demonstrate attention to detail and accuracy at all times
- Ability to work under pressure to strict deadlines
To be considered please submit your CV Immediately