What if you could be the key to seamless business and technology integration?
What if you could help to transform business insights into strategic success?
What if you were our Business Relationship Coordinator?
At the IET, making our world a better place starts by creating a better place for our people. At the IET you'll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you'll grow - professionally and personally - in ways you never thought possible. We're also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.
What you'll be doing
The Business Relationship function, sits within our Technology Department, acts as a vital conduit between our technology team and various business areas. As a Business Relationship Coordinator, you will play a crucial role in fostering strong relationships and ensuring new business requirements are efficiently captured and understood. You will support the Senior Business Relationship Manager and the Head of Technology Strategy by assisting with the oversight of transformation projects. Your role will involve understanding both the operational and developmental needs of the business and the Technology Department.
What we hope you can bring to the role
You will excel in relationship management and possess strong data analysis skills. You'll be a confident communicator and attentive listener with the ability to effectively visualise and articulate concepts, making disciplined recommendations and decisions based on available information. Ideally, you will have previous project experience and an understanding of Demand Shaping and Value Management.
We'd love to get to know you
Is Imposter syndrome creeping in? Don't worry - we'd rather hear from you this time than not hear from you at all! Read on for a little more information about the role; but also, keep in mind that we're open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
A little more about the role
- To provide support for BRM engagements with directors, corporate senior leaders, servicemanagers and external stakeholders, ensuring that the BRM Principles of Demand Shaping, Value Management and Resourcing are adhered to.
- Create a positive value management impact for business areas through the reduction of costs arising from service issues, increased efficiency, and improved effectiveness through a better understanding of users'needs.
- To work alongside or as directed by Enterprise and Solution architects to provide analysis, gathering additional information or understand new technology trends.
- To become the pivotal focus for business colleagues, product, or project managers into the Technology Team.
- Providing substantiating data to stakeholders and colleagues.
- Helpevaluateandanalysenew Customer Product initiatives in line with Technology Strategic direction.
- Toprovidecommunicationsupportonactivitiesundertakenbythedepartment.
A little more about what we're looking for
- Excellent relationship management - able to identify, analyse, manage, and monitor relationships with and between stakeholders.
- Able to demonstrate logical thinking with the ability to gather and analyse information usingappropriatetoolsandtechniques.
- Ability to identify and take ownership of issues and proactively resolve problems whilst maintaining relationships and ensuring BRM principles are met.
- Aworkingunderstandingof Service and Customer Productlifecycleframeworks,principles,andprocesses.
- Mustbecomfortableworkingclosely with, and presenting to, alllevelsof the organisation.
- Excellentwritten and verbal communication skills
- Excellentplanningandorganisationalskills
- Ability to take ownership of objectives and achievements, individually, departmentally, and organisationally.
- An understanding of an Agile environment.
- Excellent understanding of MS Office and its applications (this may be required to be demonstrated at interview stage)
- The capacity to listen attentively and discern both spoken and unspoken messages.
- The skill to accurately gauge the atmosphere and dynamics in groups of any size.
- The ability to reflect on and critically evaluate one's own reasoning.
- The ability to prioritise and organise workload effectively.
- The capacity to respond appropriately under pressure and meet tight deadlines.
What if you could be you? The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our 'Work for the IET' site.