- Main area: Patient Services
- Grade: Band 2
- Contract: Permanent
- Hours: Full time, Flexible working, 37.5 hours per week
- Site: Camberley, Surrey
- Salary: £22,384 - £24,622 pro rata, per annum
To be a part of our team and work in a privileged and trusted role with members of the public, you'll need to be a people person, have empathy and patience, with the ability to make good judgement calls. You do not need to have a medical background, just a desire to help.
As an Ambulance Care Assistant, you'll work a variety of shifts from 06:00-midnight, both on your own and with a colleague. Full time role is 37.5 hours a week or a Bank agreement with 0 hours.
Benefits:
- Salary £22,383 Pro rata, per annum
- Holiday entitlement is 27 days, rising to 29 days after 5 years, and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
- Full training and support when you join and ongoing throughout your employment with us.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- Golden Handshake Incentive: We will pay a £500 joining incentive that is split into 2 payments. During your first week of training, you will receive £300. At the end of your second month at SCAS you will receive £200.
- The Ambulance Care Assistant (ACA) role is a gateway into the Ambulance Service. People who join as an ACA can go on to be Team Leaders or Managers within their area or move to work in the frontline teams or one of the many support and corporate teams.
Ambulance Care Assistant's responsibilities:
- Taking patients to and from their medical appointments and treating them with dignity.
- Moving and lifting patients who need help.
- Driving a long wheel-base vehicle with manual transmission.
- Operate an ambulance vehicle safely, following training and guidelines.
- Plan efficient routes considering patient appointments.
- Perform daily checks (e.g., oil, water, tires) to ensure roadworthiness.
- Restock and maintain ambulance equipment.
- Use communication systems as instructed.
- Provide basic nursing care within your skill level.
- Safely move patients into and secure them within the ambulance.
- Transport patients to treatment centres according to schedules.
- Maintain positive communication with patients and colleagues.
- Report incidents promptly.
- Report risks or abuse per policy.
- Dispose of clinical waste correctly.
- Complete required training.
- Operate equipment safely and report faults.
- Ensure patient property security during transportation.
- Wear provided Personal Protective Equipment (uniform and additional kit) to support infection prevention and control during normal duties. Keep the equipment clean and wear it according to Trust policies.
- Participate in the Trust's response to major incidents and pandemics as directed.
- Accurately complete and administer necessary information and documentation, adhering to General Data Protection Regulations (GDPR).
- Comply with all Trust policies and procedures, including participating in the Trust appraisal scheme.
Essential qualifications:
- Full manual UK Driving Licence with no more than 3 points for speeding (any offence relating to drink/drugs on the licence will be rejected)
- Previous experience of working in a customer care role
- Previous experience of using online systems and email
Desirable criteria:
- Previous experience of working with patients or clients in a care setting
- Previous shift working experience
- Previous NHS experience
About us:
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
We actively welcome applications for the Vehicle Technician role from candidates with disabilities, as well as those from the BAME, LGBT, and Armed Forces communities. Reasonable adjustments will not negatively affect your application. In addition to standard NHS benefits, we offer various extras for our staff.