Location: Required to do on call for out of hours for leased line support (Average of 1 call a month)
Salary: £28,000 to £35,000 DOE (£62.50/week when on call)
Benefits: Company vehicle & Fuel card, 25 days' annual leave + public/bank holidays, birthday day off
Responsible for the installation and maintenance of a range of Telecoms and IT systems.
Duties and Responsibilities
- Site surveys
- Termination and installation of Cat 5E/6
- Install, programme and commission VOIP telephone systems
- Provide support for a range of infrastructure technologies, including networking, switches, firewalls, Windows servers and end-user systems
- Planning and co-ordinating the installation of IT and Telecoms systems
- Train customers on use of systems
- Maintain and troubleshoot system faults as required on customer sites
- To provide accurate and prompt reporting
- Liaise with and update other department
Skills and Attributes
- Possess a proven track record with an extensive knowledge - primarily involving field installation/maintenance of ideally Avaya IP Office/8x8/3CX and MS Teams
- Experience in supporting and deployment of key IT infrastructure such as switches, firewalls, Windows servers and end-user systems
- Working understanding of Local Area Networks and Wide Area Networks
- Cabling installation and fault finding; this could include Ethernet or Telephone Wiring
- Able to work towards and meet tight deadlines
- Have a flexible approach to the working day
- Understand moves and changes to PABX systems
- Basic networking principals
- A high attention to detail
- Experience of programming and diagnostics
- Previous proven engineering experience with a telecoms engineering environment
- Enhanced DBS check (to be performed following interview)
Qualifications
- 5 Years in a Field based environment
- Experience using Dynamics 365
- Legacy system knowledge such as Panasonic, NEC, Alcatel
- Full UK driving license.
- Able to meet and display our company values:
- ? Customer Obsession
- ? Own the task to completion
- ? One Team
Schedule
- Monday to Friday
- 9am to 5:30pm
- Office 2 days a week
- Willing to work overtime