We are working alongside our esteemed client who has a new and exciting opportunity for an experienced Technical Sales Engineer to become an valued member of their internal technical support team. Providing advice and product support to our valued customers. This is a varied and rewarding role for someone with a technical background and or in-depth working knowledge of the industrial control, switchgear and distribution product industry. The successful applicant will have excellent communication skills and be capable of working both independently and within a team environment.
Your day-to-day activities will consist of:
- Providing information and advice on our varied product range offering solutions to customer technical requirements.
- Understanding and interpreting customer requests for product advice showing an ability to take the key information to provide solutions to their needs.
- Having the knowledge to offer options to obsolete parts to both franchised and non-franchised brands.
- Provide support with advice and solutions to our own internal and external sales teams and staff.
- Compile quotations quickly and precisely using our own internal SAP system (training will be provided)
- Be comfortable dealing with telephone, e mail and webchat enquiries.
- Develop your own knowledge and skills through our continuous training and personal development programs to ensure you offer the very best in customer support.
- Work with our key suppliers to help promote their brands and new products.
- Use your knowledge of our extensive stock to provide fast of the shelf solutions to customer requirements.
- Use and share your knowledge to team members with help in staff training and awareness.
What you will bring to the role:
- A good knowledge of basic electrical principles and or electrical theory. Education to a suitable industry standard in electrical and or electronics preferred but not necessary if you can display competency in the above fields.
- A working knowledge of the control and switchgear industry and products.
- Preferably experience working within a technical support role or team.
- Excellent communication skills
- Accuracy and Attention to detail
- Work well as a team member display good time and self-management skills to help you work in this key area of our business.
- A willingness to solve customer issues by applying your skills and knowledge.
Our client is committed to creating an inclusive environment where people thrive. With eight decades of experience, we recognise that without their people, they wouldn't be one of the industry's leading distributors and its their aim to create a business where people can be their best selves.
Established in the 1940s the company has many years of experience and are one of the industry's leading specialist distributors with an enviable reputation for stock and services,
This is a full time permanent position with the following benefits:
- Competitive salary
- Company pension
- 22 Days holiday per year plus bank holidays
- Private medical insurance
- Life insurance
- Health & wellbeing programme
- Cycle to work scheme.
- Opportunities to advance and develop in our fast growing, friendly, innovative, and exiting business.
Please apply today for immediate consideration.