Sales Executive Contact Centre (Web Services)
Location: Worcester – Hybrid after 6 months
Full-time | Permanent
Starting Salary: £26,000 + £4,000 Commission Potential
Are you confident on the phone, naturally persuasive, and motivated by hitting targets? Join our fast-growing
web-based tech company
in
Worcester
as a
Sales Executive
in our contact centre team.
We're looking for a driven and friendly individual who can handle
inbound calls
, engage with customers, and use their product knowledge to
upsell and cross-sell
effectively. This is a
KPI-driven role
, so you'll need to be comfortable working in a performance-focused environment—but we'll give you all the training and support you need to succeed.
??
What You'll Do:
- Handle inbound customer enquiries with professionalism and enthusiasm.
- Identify opportunities to upsell or cross-sell our digital services and solutions.
- Hit and exceed your KPIs (we'll make sure they're clear, fair, and achievable).
- Deliver outstanding customer service on every call.
- Keep accurate call notes and use CRM tools to manage follow-ups.
What You'll Need:
- Confident phone manner with a clear, friendly communication style.
- Target-driven mindset—enjoys the buzz of smashing goals.
- Positive attitude and a team player approach.
- Some customer service or sales experience (contact centre experience a bonus).
- Basic computer and typing skills.
What You'll Get:
- £26,000 starting salary
- Up to £4,000 in annual commission for hitting KPIs.
- Hybrid working – after probation, you can work 3 days a week from home.
- Ongoing sales coaching and progression opportunities.
- Supportive and friendly team culture.
Ready to bring your energy to a tech-forward company with a great team and solid benefits?
Apply now and start your sales journey with us in Worcester.