£35K/yr to £55K/yr
Chelmsford, England
Permanent, Variable

Broker Support Technician

Posted by The Recruiter Specialists Group Ltd.

  • Supervise the service delivery by third-party providers.

  • Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.

  • Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.

  • Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.

  • Maintain an accurate and compliant record of placements.

  • Utilise pertinent market and internal systems to facilitate the placement process.

  • Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.

  • Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.

  • Establish and cultivate relationships with vital colleagues and stakeholders, including:

  • Risk Management and Compliance

  • Information Technology and Digital Management

  • Reporting Business Entity

  • Team Operations

  • Insurance Broking Authority (IBA)

  • Premium Processing (including Pro)

  • Claims Management

Hybrid

Permanent

Competitive market salary and benefits

This client is seeking a candidate with a broad spectrum of experience, please submit your CV for consideration.

The Recruiter Insurance Specialists are acting as a Recruitment Agency