Job Reference: CL/AT/05-07/1221/3
Job Title: Senior Area Manager - Spanish or Portuguese Speaking
Location: Mobile
Region Covered: Central London
Salary: Competitive
Hours per week: Monday - Friday - 09:00 - 17:00 - 37.5 hours per week
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Role Overview
We are currently recruiting for a Senior Area Manager who is Spanish or Portuguese speaking to join our passionate and driven cleaning team based in Central London. This role will involving managing a management team and their operational cleaning teams to deliver high standards of service and drive performance.
Benefits
- Informal hybrid/flexible working arrangements
- 25 days holiday + bank holidays
- Free fruit in our offices
- Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
- Wide range of retail discounts
- Regular social and charity events are held in our offices
- Get involved in charity events in the local community
Wellbeing
- Discounted gym membership
- Eye test £25 voucher and up to £100 towards glasses
- Join our Cycle to Work scheme via salary sacrifice
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
- Access to internal Mental Health First Aiders
Career development and recognition
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Opportunity to win monthly Superstar Awards
- Long service awards
Key Responsibilities:
- Spanish or Portuguese speaker.
- Managing the finance, compliance, and quality at the site covering Cleaning and Catering and other ad hoc services.
- Responsible for the day-to-day delivery of services to the client in line with the consistent approach deployed.
- Lead, develop and manage the team to provide the highest quality of service in this corporate environment
- Lead and maintain account development plans, as well as support the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
- Client retention through pro-actively developing and building client and customer relationships
- To provide leadership on all IFM service delivery and act as a subject matter expert for service delivery for a total IFM offer
- Support the Division in the development of business strategy in line with current and emerging client needs to deliver significant business growth within the UK
- To implement and maintain business improvement and process improvement in all areas
- Lead the team and take responsibility when needed, act with initiative, demonstrate energy and enthusiasm
About You:
- Applicants must have the right to work in the UK
- Spanish or Portuguese speaker.
- The successful candidate will have a contracting management background with experience in self-delivered cleaning
- Previous experience managing contracts with a value of £3-5 million
- You will already be an FM manager with a soft service bias used to leading a supervisory team of around 20+ and a site that has more than 100 operatives
- If you are an FM manager with hard service bias including experience in cleaning, we would also welcome your application for our ever-expanding portfolio of business
- Ensure a first-class service is always provided
- Ability to manage KPIs across all areas of responsibility to achieve the best performance practice
- A good understanding of Health and Safety
- IOSH qualifications preferred
- Demonstrate strong personal integrity
- Strong leadership style with a focus on supporting and developing employees
- IT Literate – Microsoft Excel, Word, Office
- Continuous professional development in industry/specialism
- People management experience within a diverse geographic and business environment
- Demonstrated Leadership skills - Proven record of developing and coaching high-performance teams.
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f