Position: Lead Worker
Type: Full-Time (37.5 hours per week) Monday to Friday, 9 am to 5 pm
Duration: Initially until 9th August 2024
Pay: £16.40 +Holiday pay = £18.38 or £20.00 via umbrella per hour
Location: Pan-London, Regular travel across West, South, and East London.
Hybrid working (not exclusively or guaranteed work from home).
Office based in Lambeth
About the Role
We are seeking a dedicated Lead Worker to join our client's floating support team, responsible for providing expert casework and resource provision for service users. This role involves supporting Assured RSI Tenants who may need assistance after graduating from support services, contributing to the implementation of team aims, and maintaining high standards in service delivery within a complex and changing environment.
Key Responsibilities:
- Assessment & Intervention: Conduct initial assessments to determine clients' needs, providing brief interventions or referring them to TST Support Workers for long-term support.
- Collaboration & Communication: Regularly share information and communicate with TST Service Commissioners, Housing Providers, Adult Social Care teams, and other relevant services.
- Supervision: Oversee the casework of volunteers and new colleagues within the TST, ensuring effective coordination and maintaining company standards.
- Case Management: Carry a caseload of clients, providing ongoing support and direction. Key working clients directly or coordinating support while other team members interact with clients.
- Specialisation: Act as a resource in one or more areas such as mental health, substance misuse, offending, tenancy sustainment, outreach, hostels, resettlement, and learning and employment.
Additional Responsibilities:
- Contribute to service effectiveness and deliver high-quality, outcome-focused services.
- Support the coordination of team activities and maintain standards in relation to service users and stakeholders.
- Provide accurate information, reports, and analysis to Lead Managers or Senior Practitioners.
- Regularly review the effectiveness of service delivery, involving service users and stakeholders.
- Contribute to the development and implementation of the annual work plan.
- Promote best practices, including person-centred support planning and effective casework management.
- Maintain good working relationships with colleagues and represent the team at external meetings as required.
- Ensure compliance with company policies, procedures, and regulatory frameworks.
Requirements:
- Essential: Previous experience in homelessness support.
- Desirable: Experience supervising casework of volunteers or colleagues.
- Strong understanding of effective support services for vulnerable people.
- Knowledge of various approaches to key working and case management.
- Understanding of the complex issues contributing to homelessness and the needs of homeless individuals.
- Ability to work independently while remaining accountable to line management.
- Excellent written and verbal communication skills.
- Ability to establish good working relationships with service users, colleagues, and stakeholders.
If you feel the above opportunity is missing your application, then apply now!
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Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.