Job Opportunity: Scheduling Technician / Administrator for Severn Trent
Agency: Morson Talent
Location: Coventry HQ Office
Salary: £24,000 – £27,000 (pro rata)
Contract Duration: 3 months, with potential for permanent
Hours: 9 AM - 5 PM or 8 AM - 4 PM, Monday to Friday
About the Role:
We are currently recruiting for a Scheduling Technician / Administrator to join the Planning & Scheduling team at Severn Trent. In this critical role, you will manage and optimize the workflow for field operatives and technicians, ensuring efficient scheduling and delivery of services across hundreds of sites nationwide.
Key Responsibilities:
- Finalize monthly plans and manage contract renewals.
- Extract and process scheduling data from the system to allocate tasks to the appropriate engineers.
- Ensure efficient scheduling based on location, travel time, and job duration.
- Reactively manage schedule changes, such as reallocating tasks due to engineer absences.
- Maintain detailed and accurate records using Excel and other tools.
- Communicate effectively with engineers, customers, and local authorities.
Skills and Qualifications:
- Proficiency in Excel and other Microsoft Office applications.
- Strong organizational skills and the ability to multitask.
- Keen attention to detail to identify and correct scheduling anomalies.
- Excellent communication skills for interaction with various stakeholders.
- Ability to work under pressure in a dynamic environment.
Why This Role is Needed:
This role supports a new manager who is implementing significant changes within the team. It is crucial for maintaining efficient operations and meeting customer expectations.
If you are organized, data-driven, and an effective communicator, we encourage you to apply for this exciting opportunity at Severn Trent.
We look forward to hearing from you!