Due to rapid growth my client based in Cheltenham are seeking motivated and driven Customer Service Advisor's to join their small independent team.
Reporting into the Renewals and Claims team, you will manage renewals with confidence and accuracy, whilst ensuring excellent client service is a priority. Full training and support will be provided.
Responsibilities:
- Providing an excellent level of service via telephone and email.
- Managing renewals (full training provided)
- Handling and resolving client queries.
- Building client relationships
- Supporting other areas of the business during busy periods
Skills required:
- A strong customer service background.
- Strong team player
- Experience within the insurance sector is desirable but not essential.
- The willingness and motivation to pass the Cert CII, if not already done so.
- Excellent communication skills, both written and verbal.
- Great organisation and time management skills
- Strong attention to detail
Benefits:
- 25 days paid annual leave + Bank holidays.
- Pension Scheme
- Friendly, close-knit team environment.
- Full training and development.
Don't miss out on this chance to join this fantastic team! To APPLY NOW send your CV to Alice, at i2i recruitment today!
We value all interest in this role, but due to the current busy climate we aren't always able to respond to every applicant. To ensure your application is not overlooked it is important that you emphasise any skills or work experience relevant to this position. If you have not heard from us within 4 working days, please assume that you have been unsuccessful on this occasion.