Are you a seasoned Facilities Fanatic with a knack for leadership, an eagle eye for detail, and a wealth of service management experience? Look no further!
My client is looking for an individual who can lead a team, ensure seamless operations, top-notch maintenance, and exceptional service delivery.
Main Duties:
- Collaborate with the Services Manager to develop and deliver strategic departmental aims and objectives, emphasising sustainability and customer focus.
- Manage the distribution and collection of internal and external mail
- Efficiently oversee fleet of vehicles, external vehicle/coach hires and Portering services.
- Coordinate logistics for exams, conferences, hospitality events, and waste collection.
- Implement KPIs and best practices in all areas, supporting teams to provide quality and efficient services.
- Lead and manage teams, reviewing workloads, resources, and training needs.
- Develop and communicate new policies and procedures, conduct inductions, and assist with recruitment processes.
- Oversee external vehicle hires, leasing, and purchasing, as well as mail services.
- Ensure fleet compliance with legislation and guidelines.
- Maintain complex machinery and business systems, recommending renewals and updates.
- Coordinate Health and Safety within the department, including Managing Occupational Road Risk.
- Collaborate with the Insurance Manager to ensure fleet compliance and proper accident reporting.
- Provide advice on tariffs and services from external companies.
Required Knowledge, Skills, Qualifications, Experience
- Excellent organisational, co-ordination and team-management skills
- Experience in managing supplier relationships and understanding management information statistics in order to understand and respond accordingly to review services.
- Must have extensive experience of managing successful teams and develop leadership skills with the ability to instil confidence in team leaders
- Strong negotiating and persuasion skills and ability to think ahead in order to shape team/service
- Ability to write clearly and concisely when communicating to a wide range of people at all levels, ensuring a high level of accuracy and attention to detail is delivered.
Planning and organising
- Co-ordinating, motivating and organising the team
Problem solving and decision making
- Work closely with Estates and Infrastructure to ensure effective use of space and facilities.
- Will be expected to be the key communication point for staff and external service providers, and will be expected to take responsibility for departmental queries and problems that arise; resolving these and implementing procedures to eliminate their recurrence.
- Proactive in anticipating operational challenges, implementing policies and developing initiatives to the advantage of the department and ability to respond to changing priorities as they occur.
Internal and external relationships
- The post-holder will need to be a good communicator with the ability to establish and maintain effective working relationships across the community and key stakeholders.
- Communications and cascading information above and below structure, explaining and translating policies and decisions to staff, providing comment and feedback to influence decisions.
- Supplier management will be an integral part of the role and the successful candidate will hold regular service review meetings with key stakeholders alongside the Services Manager.
Please apply today!