Do you want to build your career with a technology leading automotive company?
Do you want to have the benefits of working hybrid, 2 days in a fast-paced, fun and varied environment, and 3 days from home?
You will provide industry-leading support to distributors, customers, and end users regarding all aspects of their product range.
This will include providing a dynamic phone, live web chat and email support service.
To be successful in the role, you should have solid working experience with all vehicle systems and a passion for the automotive sector, including new and exciting technology.
Ideally, you will be familiar with diagnostic systems and have a logical thought process when it comes to problem-solving.
In return, the company will provide you with a salary of £30,000 - £35,000, a bonus, an additional 6% employer pension contributions (max 9%), hybrid working, and 25 days of holidays.
An overview of the varied role:
- Provide customer support via telephone
- Support resolution of technical queries utilising resources available.
- Answer/Redirect web form submissions
- Create required reporting in line with business requirements to improve the process
- Assist with Technical Articles
- Assist with trade shows/customer events
- Support Warranty process
- Diagnostic tool support via team viewer
- Diagnostic tool commissioning / Exchange units
- Follow up leads with the sales team and support sales opportunities where required (Including Software Renewal)
This is a great opportunity to build your career with a truly global automotive technology leader.
For further information, please apply, and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch.
JSL Solutions - Recruitment...The right way.
Specialists in:
- Automotive Aftermarket Recruitment
- Sales and Marketing Recruitment
- Senior Appointments and Executive Search