Kenneth Brian Associates are recruiting for an amazing company based in Redhill, who are recruiting for an experienced Billing Administrator to join their team on a permanent basis. The ideal person will have experience within a similar role and will be happy to travel to Redhill on a daily basis.
Main Duties:
- Maintaining systems information relevant to provisioning orders, customer accounts
- Processing internal and external requests for activations, deactivations, changes of packages
- Taking responsibility for key product's monthly billing cycles
- Ensuring all provisioning requests are configured correctly for billing the product
- Resolving all errors prior to the products bill run
- Running invoice processing within the product timeframe
- Ensure invoice validation before approval and issuing the final invoices to the customers
- Dealing with queries through to resolution within a suitable timeframe
- To extract and present analytical reports for billing and activation purposes
- Processing customers prepay voucher sales orders, invoices and delivery of vouchers/pins
- Liaising with customers, suppliers and other departments to ensure processes are completed accurately and in a timely manner
- To be part of the wider banking team signing off and approving invoices
About You:
- Attention to detail
- Ability to be proactive, ensuring problems are quickly resolved or escalated
- Ability to priorities, multi task, work under pressure to tight deadlines
- Be self-motivated with a drive to learn
- Ability to identify and investigate anomalies to point of resolution
- Excel, pivot tables and lookup etc
- A professional and flexible approach