Are you an experienced Administrator looking to take the next step into a Supervisor or Lead position?
We are a national facilities services company, expanding in Trowbridge due to new contract wins. We're looking for a Senior/Lead Contract Support Administrator to manage our administrative team and ensure the smooth operation of planned and reactive maintenance tasks.
Salary:
£24,000.00 - £27,000.00 per year
Job Type: Full-time, Permanent
Key Responsibilities:
- Lead and support the team and helpdesk staff, ensuring smooth daily operations.
- Manage job scheduling and ensure tasks are completed on time through our system (CAFM).
- Coordinate with engineers, subcontractors, and clients to ensure work is done efficiently.
- Create and review reports on job performance and team efficiency.
- Handle escalated issues and liaise with senior management and clients when needed.
- Ensure all work is logged and completed in line with contract requirements.
- Identify and suggest ways to improve team performance and processes.
- Help with general administrative tasks and support the wider team.
Skills & Experience:
- Experience in a senior administrative or facilities role.
- Familiarity with CAFM systems (Concerto preferred) and Microsoft Office.
- Strong organization, time management, and communication skills.
- Experience managing a team.
Requirements:
- Minimum of GCSEs grade C in Maths & English.
- Ideally NVQ or similar in Business Admin or Management.
- Leadership and problem-solving abilities.
Benefits:
- Bonus scheme
- Company pension
- Life insurance
- Free on-site parking
For further information on the role and the company you would be working for please APPLY NOW or get in touch with Rhymel Henderson