Our client, a manufacturer based in Leeds, is seeking a dynamic Customer Service and Sales Administrator to join their team.
As part of this thriving manufacturing organisation, you will play a vital role in ensuring a seamless customer experience, delivering exceptional service and support.
Job Title: Customer Service Coordinator
Location: South Leeds ??
Remuneration: £25,700 + Bonus Scheme ??
Contract Details: Permanent, Full Time ?
Responsibilities:
- Deal with incoming sales and enquiries via email and phone
- Work collaboratively across departments, to ensure a smooth customer experience.
- Process sales orders in line with Service Level Agreements
- Book and despatch pallet orders
- Manage outstanding invoice queries, and provide proof of delivery
- Scan and file sales orders and related documents, maintaining organised records
- Handle general enquiries and address customer concerns with professionalism and empathy
If you are a natural problem-solver, have excellent communication skills and enjoy working in a fast-paced environment, this could be the perfect opportunity for you!
Bring your enthusiasm, organisational skills, and dedication to our client's team and thrive in a role that offers hybrid working, competitive compensation, and the chance to make a difference every day.
Apply today and take your customer service and administration career to the next level!
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