Seeking an audit & compliance administrator to join a growing team in Norwich.
The company has a well-deserved reputation as an operator of choice for, quality, efficiency, and customer focus who have been recognised as a Great Place to Work Employer for 2024, with a mission to hire passionate, fun and customer focused individuals to join their growing family run business.
The Role:
Reporting to the Head of Audit, you will have an eye for detail, analytical in approach, being a keen problem solver, helping us to maintain and drive our audit standards across the portfolio of our car parks.
The role will be based at their location in Norwich. Working hours are Monday- Friday, 37.5 hours per week on a rota.
Duties:
- Ensuring all site information have the correct signage, brand guidelines and on-site information, presented to the standards set and in line with BPA compliance requirements.
- Carrying out back-office checks periodically on machine software updates and errors
- Carrying out auditing of sites meeting company standards set, including review of complete checklists and closing out actions required
- Auditing tariff changes weekly
- Accurate entry of daily income figures across the portfolio into our spreadsheet reports.
- Reviewing and archiving of original and duplicate tickets within our systems.
- Reviewing internal spreadsheets, noting events, problems, bank holidays and audit maintenance requirements.
- View and analyse Company income figures (weekly/monthly/yearly) to spot income trends and variances (differences) reporting requirements to internal departments.
- Reporting discrepancies identified on declared incomes
- Supporting internal commercial team, with commercial dashboard analysis and audit reviews.
- Answering any customer or contractor queries as first line responses by telephone or email for the Audit department.
- Carrying out any other administrative duties within the audit department
Why You?
- Good attention to detail.
- Proficient in Administration with the ability to use multiple IT systems.
- Process driven.
- Strong analytical skills, with the ability to analyse data trends and provide solutions.
- Proven track record in auditing and or compliance (desirable)
- Ability to build rapport with internal departments, to deliver excellence.
- Ability to work independently, remotely as well as collaboratively in a team environment.
- Committed to personal development, with the ability to be a team player supporting the business as a whole to achieve our goals.
- Proficient in using IT systems and packages, including Microsoft Office 365.
- Previous experience with Microsoft Excel (intermediate/advanced) or Microsoft Power BI systems would be advantageous.
- Ability to travel/ driving licence is required.
Whats in it for you?
- Competitive salary package, based on experience, discussed at interview stage.
- 33 days of annual holiday leave per year (inclusive of public bank holidays)
- Additional day off for your birthday each year.
- Top Tier Package with Perkbox, our Reward, and Recognition Platform.
- Life assurance cover scheme with Canada Life (£25,000 payable benefit)
- Fantastic Wellbeing and Employee Assistance Programme provided by Canada Life.
- Group Pension scheme.
- Continuous development environment.
- Great Places to Work Certified Member (2024/2025)
Interested?
Please call Michelle Topley on or email your CV to . Alternatively apply online.
Benefits