My client are seeking a Sales Administrator to join their team on a Temp to Perm basis. The ideal candidate will be responsible for processing product orders, managing customer interactions and supporting the commercial team with various administrative tasks. This role requires a detail-oriented individual with excellent communication skills and proficiency in SAP and Microsoft Office.
Day to Day of the role:
- Process product orders using the SAP system.
- Download invoices and update relevant spreadsheets for the Accounts and Sales Team.
- Create daily, weekly and monthly sales reports.
- Handle phone calls from clients, including general enquiries, placing orders and checking delivery status; deal with and respond to emails.
- Communicate important customer feedback to the team.
- Liaise with the warehouse to ensure product delivery and investigate any issues.
- Manage stock, including stock monitoring, booking deliveries, uploading stock onto SAP, resolving stock discrepancies, and maintaining stock levels in the UK warehouse and homecare company.
- Manage product recalls from a UK/Ireland supply chain perspective.
- Report Adverse Events and product quality complaints in accordance with Pharmacovigilance Guidance and GDP.
- Maintain a thorough understanding of all company processes and SOPs.
- Undertake other general administrative duties to support the commercial team.
Required Skills & Qualifications:
- Fluent in English.
- Good attention to detail.
- Self-motivated, able to work on own initiative and as part of a small team.
- Polite and confident telephone manner.
- Flexible and adaptable regarding cross-functional working.
- Computer literate: Proficient in SAP; MS Word, Excel & PowerPoint (basic).
To apply for the Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.