Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Employee Relations Advisor (Full or part-time) Hemel Hempstead (Hybrid – 50% of time spent in office, occasional travel to Park) Annual salary + bonus and benefits
We have an exciting opportunity for a commercially focused, practical and hands-on ER Advisor to support with ER cases across our Haven Parks.is a redefined role with a new remit so it is a fantastic opportunity for you if you want to make an impact and make the role your own!
Your Opportunity
You will be responsible for providing support for leaders on ER as well as evolving the knowledge and skills of our leaders in ER. In a bit more detail this will mean:
- Answering calls from leaders when they are experiencing situations with their team and need ER your expertise.
- Cases will mainly be in relation to performance management absence, disciplinary and grievance.
- Working with People Partners to provide a consistency in ER approach
- Supporting People Partners with ER training delivery as needed
- Supporting dispute resolution, including Liaising directly with ACAS Conciliators and working with our solicitors in preparation and risk management of Employment Tribunals
What we'd like you to bring:
- Awareness of the main ER People Policies (Disciplinary, Grievance, Performance, and Attendance) required within a business and their implications
- Up-to-date knowledge of Employment Legislation, Case Law, and be able to advise the business
- Experience managing a wide range of ER cases
- Appreciation and understanding of diversity and inclusion
What's In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme'
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What's it like to work with us?
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
In this role, you can expect to travel throughout the UK, including visits to our sites, our support centre in Hemel Hempstead and any off-site meetings with partners or suppliers.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at .