Customer Support Assistant - School Hours | Telford | 12 Month FTC |£12.53 per hour | Enhanced Benefits & Employee Wellbeing Package
Are you trawling through job descriptions, in an endless pursuit for a role which allows you to work around family commitments? Are you ambitious and take great pride in your work but face barriers around the roles that you are qualified for but don't offer flexibility? Are you seeking an employer who's values are centered around your well-being and supports your long-term ambitions whilst also respecting your commitments outside of the workplace?
A rare and exciting opportunity to join a highly successful, Manufacturing company who are looking to recruit on a 12 month FTC to cover Maternity Leave.
The Company
An international Manufacturing company who supply into the Corporate, Hospitality and Wholesale markets. Working in a small yet diverse team of fellow Customer Support Assistants, you will also benefit from the leadership, guidance and mentorship of a highly experienced Supervisor and Manager. An employer of choice in the local area, although a contract extension beyond the 12 months is not guaranteed, this role will be a fantastic addition to any CV.
What's in it for you?
- 21 hours per week, over 5 days. Ideally a 9am start however this is slightly negotiable if required.
- 25 days holiday + bank holidays (pro rata)
- Hybrid role after successful probationary period (2 days WFH)
- Free on-site parking
The Opportunity
- Predominantly suppoering the Field Sales team with administrative and Customer support.
- Supporting a team of 2 experienced Account Managers, lending the opportunity to build strong internal relationships.
- Acting as the first point of contact for incoming Customer enquiries.
- Taking responsibility of the coordination, communication and delivery of Customer contact in reference to their orders.
- Liaising with your colleagues in the wider operation, including but not limited to logistics.
The Candidate
You will be an experienced Customer Service professional who has a natural flair for organisation, attention to detail and relationship building. You will be proactive, enthusiastic and keen to learn. Ideally, you will have worked within a similar role within a Manufacturing environment, however this is not essential.
For further information please contact Lydia Johnson at Seymour John Ltd
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