Broker Sales Support Executive - Audi Swindon
Basic salary £21,735pa, OTE circa £45k
Proactively and professionally, manage and grow broker sales opportunities and profitability through excellent customer Service. This is an office-based role and requires excellent commercial awareness, communication and relationship building skills.
Benefits:
- 25 days holiday per year plus Bank Holidays
- Family Friendly Policies - industry leading, enhanced maternity, paternity, adoption and shared parental leave.
- A pension that pays - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
- Vehicle purchase discount - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers.
- Save as you earn plan- reap the rewards of Inchcape's success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
- Health Shield Cash Plan - Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- Discount Gym membership - keep fit with our big brand gym & fitness offers
- Employee Discounts with the Showroom - make your salary go further with the discounts and cashback offers available at over 1000 retailers.
- Great career development - Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
- And much more....
Main Responsibilities
- Providing competitive quotations for Contract Hire and other vehicle funding products
- Ensure all compliance processes are understood and followed as per Inchcape Policies
- Deliver an incredible level of customer experience to our broker partners
- Provide accurate up to date information and ensure customer records are maintained in line with Company and manufacturer standards
- Ensure service level agreements are adhered to at all times
- Proactively promote specific vehicles and campaigns
- Understand vehicle and deal offer for brands you are responsible for
- Utilise and be competent using all funder platforms
- Proactively manage a renewal process for existing customers to maximise retention
- Comply with company policies and processes in relation to your role directly as well as the wider business
The Ideal Candidate
Previous experience within a similar role
Incredible customer service skills
Self motivation and highly organised
Excellent communication skills, verbal and written
Drive to exceed targets
Computer literacy
A fantastic coping strategy to work under pressure
About The Company
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.
OUR VISION: To be the world's most trusted automotive Distributor.
Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.