Account Coordinator
£30,000 + Bonuses
Leamington Spa
Office based
Free parking onsite
We are excited to work with a global business who is recruiting for a dynamic and ambitious individual to join their team in Leamington Spa.
Do you consider yourself to be the Octopus of all thing administration and customer service?
If the answer is yes, we have the perfect role for you!
This position would suit a customer centric professional who enjoys dealing with a loyal customer base. This is a busy role where you will coordinate the day to day needs of a high value national customer base whilst providing administrative support to the Sales Director.
The role
- Acting as the middle person between customers and suppliers coordinating their day-to-day needs
- Working closely with the manufacturing team, getting real time updates on production of goods
- Supporting the Sales Director with booking appointments, administration, pricing, service needs and more
- Acting as the first point of contact for all phone calls and emails
- Processing purchase orders and sales invoices
- Liaising with suppliers for current pricing and product specification data sheets
- Meticulous attention to detail is integral, specifically around artwork submission/sign off
- Delivering world class customer service at all times
- Preparing and sending samples to customers
- Generating customer POs
- Use of SAP daily
- Order processing
- Updating customers on deliveries/ logistics
- Managing all administration relating to complaints and escalating them accordingly
- Identifying customer buying signals, sharing these with the Sales Director
The candidate
- Experience in a Sales Administration, Account Manager or a Coordinator role is desirable but not essential
- Able to work with real time business changes
- Attention to detail is integral with the ability to multitask
- Strong communication skills both written and verbal
- Previous experience using SAP preferred
- A problem solver with the ability to come up with solutions
- Positive outlook coupled with an eagerness to learn
- Happy to work from the office
- Graduates are welcome to apply
Interested? Please apply today.