Are you a graduate with some demonstrated customer service and administrative experience? Are you looking for a company that will allow you to apply the skills you have learnt throughout your degree to build a long-term career? Maybe you already have some strong experience of working in an administrative role, or within insurance, but can't see any future prospect for progression. If the forementioned sentences resonate with you, then
WE WANT TO HEAR FROM YOU!
Impression Recruitment are extremely pleased to be recruiting an
Insurance Administrator
to join a highly established business in Darlington that operate in the financial services sector and have an international presence. You will be joining a company that really sets themselves apart from the rest and strives to achieve operational excellence by taking a humble, honest approach to their work. You will be working in a team of hard workers that are driven to do the best job possible. Working in an efficient team, you will take responsibility for ensuring that insurance processes are supported and administered in accordance with policies and procedures, whilst guaranteeing complete customer satisfaction.
As Insurance Administrator you will take responsibility for the below duties:
- Support in the settlement of claims accurately, promptly, and effectively.
- Provide timely support to Claims Handlers and Claims Managers in relation to administrative tasks.
- Ensure customer service best practices are followed and work in line with risk procedures.
- Agree payment amounts and process payments.
- Follow suitable guidelines and best practice for the department
- Record information correctly and updating systems
- Devise and complete suitable reports on projects and tasks as requested
- Improve existing administrative tasks
- Manage and handle relevant documentation
- Provide excellent customer service, assistance and support
- Handle queries and action/escalate appropriately.
- Liaise with internal and external business stakeholders as required.
- Assist in audit procedures as required.
- Ensuring company SLA's are adhered consistently.
- Ensure non-duplication of work by maintaining administrative processes.
- Processing business documentation in line with policies and procedures.
- Work in line with data protection regulations.
This opportunity would bring you multiple opportunities to progress your career, with internal development an important part of the business' culture. You will receive a starting salary between £23,500 - £25,000 per annum, and on top of this you will be entitled to a very generous bonus structure of 20% of your annual salary per year, realistically taking your earnings up to £30,000 per annum!
But that's not all...our client has one of the
TOP BENEFITS PACKAGES
in the area, offering a huge list of perks including; extremely generous pension scheme, private medical and dental cover, a wellbeing allowance, death in service, annual health check-ups, paid charity days, season ticket loans, travel insurance and last but not least eye care vouchers! Working hours are 9:30am – 5:30pm Monday to Friday, and our client operates a hybrid working environment, with 3 days required in the office and 2 days from home.
Do not miss out on this opportunity to take your career to the next level, and work for a business that can offer unrivalled success in the future.
APPLY TODAY!
Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.