Experienced Mortgage Administrator looking for your next chapter? A great opportunity to develop knowledge as a HNW Mortgage Administrator and progress on to become a HNW Mortgage Broker!
About the Mortgage Brokerage
A whole of market FCA-regulated brokerage their advisers provide the best possible results for their clients financing needs. The brokerage has cultivated partnerships with banks and specialist finance providers over the years, so have no trouble finding the finest products for their clients' needs using their extensive lender network and industry expertise. From there, the dedicated teamwork with all parties to see the application, offer, and legal work through to completion.
The Mortgage Administrator role
As a key member of the team, you'll play a vital role in assisting both clients and advisers, ensuring a seamless mortgage case management, focusing on delivering exceptional service and maintaining strict compliance standards.
The pipeline of cases is predominantly high net worth mortgage cases, it is desirable that you have the knowledge and confidence to work with complex, high value cases, as well as experience or knowledge of commercial case management.
Mortgage Administrator key responsibilities.
- Engage with clients, lenders, solicitors & advisers, addressing queries, offering guidance on the mortgage process, and providing excellent customer service.
- Obtain necessary documentation and information for lenders, ensuring compliance and uploading documents to lender portals.
- Problem solving skills - proactively liaising with BDMs & solicitors to resolve problems in a timely manner.
- Manage Mortgage administration from start to finish.
- Maintain a clean and reflective company pipeline.
- Demonstrate the ability to follow processes effectively.
- Consistently achieve and exceed targets, driving success for both you and the team.
The Mortgage Administrator Package
- Salary £35k negotiable depending on experience
- Office Based in London
- 25 days holiday
- Career progression to broker
Mortgage Administrator desired skills and experience
- Experience as a Mortgage Administrator
- Experience with HNW and complex mortgage cases
- Strong attention to detail and excellent organisational skills.
- Exceptional time management and phone manner.
- Ability to work under pressure and manage multiple priorities.
- Knowledge of mortgage processes and regulations.
- Great computer skills.
- Experience uploading documentation to lender portals.
- Exceptional customer service skills.
Think that this role is right for you?
Contact us to arrange a call, we'd love to find out more about you.