Facilities/Remedial Contracts Manager (Hard Services FM) To manage clients in Oxford/Abingdon/M4 corridor
RESPONSIBILITIES
All legislative requirements are adhered to
- Customer liaison, including meeting clients and ensuring enquiries are promptly processed and
responded to meeting SLA and KPI requirements, keeping clients updated on projects and works
- Carrying out site visits in response to enquiries, this will include requesting information, liaising with contractors, assessing any risks and obtaining sufficient information to ensure that quotations can be raised
- Ensuring quality, health & Safety and environmental processes are followed
- Management of the review and issue of risk assessments, method statements and work permits, as required
- Monitoring of all active jobs ensuring planning and escalations are in place as required systems are updated
- Collate and prepare operational and performance data as required for Facilities Company and Client reports
- Assistance with management and leadership of the property services team as required including overseeing the allocation of work, attendance and performance management, motivation and the provision of advice and support to the team as required
Hours and Essential Skills
- Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills
- Attention to detail and high level of accuracy
- Ability to confidently communicate across all levels of the business
- A desire to develop as an individual, willing to embrace new challenges
- Good knowledge of Microsoft Office and CAFM systems
- Experience in managing KPI contracts
- The successful candidate will normally work 40 hours per week, Monday to Friday. However, some flexibility is required
- Minimum of 5 years experience of Contract Management for Hard Services within the FM industry
- Technical background in Mechanical Engineering preferred
Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.