Salary: 35k Per Annum
Hybrid: x2 office based, x3 home based
Location: London
*Must have experience in Insurance*
Overview of the role
As a Compliance Analyst you will be responsible for completing a range of allocation tasks including
breach logging and reporting, complaints handling, customer documentation reviews, approval of
financial promotions and marketing material, reviewing new and replacement insurer and Delegated
Authority agreements, managing, and maintaining the Group's Insurers and Markets TOBA Register
and ensuring a robust process is in place for the management of Producing Brokers.
The role will support the wider Compliance Team and business to handle customer complaints
within required timeframes, ensure customer documentation and marketing material is compliant,
efficiently answer and resolve insurer/markets/producing broker queries, ensure accurate system
set-up, and allow us to meet regulatory obligations.
You will work closely with the wider Compliance Team, Placement, Broking and Operations Teams
to provide support and develop processes and efficiencies in respect of TOBA management.
Roles and Responisbilities
- Investigate and respond to client complaints, seeking manager input where necessary.
- Log breaches of internal procedures, escalating significant items and trends to Compliance management.
- Approval of Marketing and Financial Promotion materials Provide Compliance input for development and amendment of client documentation.
- Ensure potential sanctions matches are being addressed by the business and provide advice
- where required.
- Review and arrange sign off for new and replacement insurer agreements. Maintain TOBA register and sample check entries in line with company and regulatory changes and best practice.
- Review of new and renewal Delegated Authority Agreements and monitoring adherence to terms and conditions.
- Monitor security of approved markets and of unrated providers, escalating matters of concern.
- Conduct due diligence on new producing brokers using REG and /or market available information, arrange agreements and monitor activity.
- Collate and prepare information requests from markets and other parties for audits, reviews, and approvals.
- Review and approval of profit share and other agreements, ensuring appropriate client disclosure.
- Assist with the delivery of the Annual Compliance Plan.
- As required, assist with regulatory change projects and activity and undertake other reasonable responsibilities and projects as instructed by Senior Compliance Manager.
Essentials:
- Strong attention to detail and analytical skills.
- Effectively organises allocated work activities and plans workload both on a day-to-day basis and throughout the month.
- Excellent communication skills.
- In-depth knowledge in general insurance and financial services.
- Recognises when issues need to be escalated or raised with to senior colleagues.
- Flexibility/adaptability - adjusts quickly to changing priorities and conditions.
Desirable:
Attained, or is studying for recognised industry accreditation (for example, CII/ICA) an advantage but not essential.