Meraki Talent are supporting a global insurance firm who are looking to speak with customer focused claims administrators for a ongoing project within the Greenock area of Inverclyde.
As a Claims administrator you will be responsible for processing all aspects of members medical claims, within a strict timescale.
Key duties will involve;
- Liaising with members via written and telephone correspondence
- Providing members up to date and accurate information regarding their private medical scheme
- Being empathic to members throughout the process
- Answering general queries from members
- Processing claims paperwork
- Ensuring claims are settled within a set timeframe
- Ensuring inhouse systems are up to date with accurate and relevant member data
- Ensuring member data is stored within GDPR guidelines
This is initially a temporary contract, however offers a strong opportunity to become permanent.
Applicants should have gained previous customer administration experience, and be able to demonstrate a first class customer experience.
Applicants should be aware of the working hours; 35 hours between Mon - Friday 9am to 5pm / 8am to 4pm
Our client are offering a hybrid approach to work, after the initial training period.
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Jennifer wants: Claims, Customer Service, Administration
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