Proactive Personnel are currently recruiting for a Receptionist based on behalf of a successful property management and development company with a new development in Warrington town centre. This a great opportunity for someone with reception/concierge experience, this is a permanent position and flexible with working hours.
Main Purpose:
- Greet, welcome and assist all visitors to our building warmly and positively
- Ensure the smooth and efficient operation of the reception area and foyer
- Work positively and proactively with the team and take pride in ensuring a warm, professional and friendly service to all incoming and outgoing tenants, visitors and contractors in all respects.
Key responsibilities:
- Greet visitors to the building and direct them as appropriate
- Log visitors and contractors into and out of the building, providing visitors passes as required
- Ensure the foyer is always clean and well presented
- Handle and store incoming parcels and tracking accordingly
- Handle incoming deliveries and notifying relevant members of the team
- Liaise positively with security staff updating them with any potential issues or concerns
- Provide assistance to the property team to:
- book cleaners for apartment turnarounds
- attend to resident's queries
- log resident's utility readings (electric, water and council tax) and communicate with utility companies
- communicate access requirements to residents to facilitate completion of maintenance.
- Provide support to other sites in the Midlands area with new builds and during busy periods
- Maintain effective records and complete administrative tasks as required including the Active Building portal and Make Ready board
- Provide regular updates to the Property Manager as required.
Objectives of the role:
- Achieve excellence in reception services for our buildings and contribute to and contribute to positive customer experience for tenants and visitors
- Build good working relationships with staff and residents and help to ensure the smooth running of the building
- Work patiently, positively and proactively to minimise complaints.
The job-holder may be required to carry out other duties as may reasonably be required to assist the team.
37.5 / 40 / 42.5 hours per week (hours to be agreed)
- 25 days holiday + 8 bank holidays (pro-rated if part time)
- Employer pension contribution
- Life Assurance
- Private Medical Insurance with Vitality
- Employee Assistance Programme
- Cycle and Tech Schemes
If you are interested in this role or you would like to know more please apply, or alternatively call Antony at Proactive Personnel Manchester