About Us:
St Joseph's College is a nurturing environment where academic and social skills flourish. We are dedicated to providing first-class IT support across all aspects of the College. Our IT Department is at the heart of this mission, ensuring seamless technical operations and support for our staff and students.
About the Role:
We are seeking an enthusiastic IT L3 Apprentice to join our dynamic team in collaboration with QA, our apprenticeship training provider. This role is perfect for someone eager to kick-start their career in IT, providing first-line support and assisting with maintenance and development projects.
Salary: Will start around £12,480 per annum. [can increase upto £15,000, dependent on applicant experience]
Key Responsibilities:
- Support the IT team in all aspects of IT and communications.
- Troubleshoot hardware and software issues for end users.
- Communicate issue resolutions promptly using our ticket system.
- Install and configure software and hardware as required.
- Advise staff on the use of applications and systems.
- Deliver excellent customer service to our end users.
- Assist in managing servers and the MIS system.
What we are looking for:
Personal qualities:
- Organised
- Good problem-solving skills
- Good timekeeping
- Attention to detail
- Ability to work individually and as part of a team
- Strong interpersonal and communication skills key
- An interest in technology and troubleshooting
- Capable of thinking outside the box
Entry requirements:
- 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
Conditions of Service:
- Full-time position, 37.5 hours per week, including a 30-minute lunch break.
- 20% of your time allocated for training.
- 5.6 weeks of holiday per annum, including public and bank holidays.
Benefits:
- Cycle to work scheme.
- Complimentary drinks and snacks.
- Duty meals from the Dining Hall.
- Onsite car parking.
- Healthcare, counselling and legal helpline.
- Access to the school swimming pool during designated staff sessions.
Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Important information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!
Application Process: Offers of employment are subject to satisfactory references and child protection screening, including checks with past employers and the Disclosure and Barring Service.