Summary
Working within a bustling atmosphere as part of passionate team you'll play a core part in providing fantastic customer service.
Hours: 16 hours per week. You'll work 3 week day mornings and 1 weekend morning.
What it's like to work here
Reporting into our Property Operations Manager, you'll work as part of a friendly team of three cleaners with your hours spread over 4 days and occasional additional days to cover holidays. Sometimes you'll be working on your own and sometimes with another team member. We start work at 07:00 and finish between 10:00 and 11:00 depending on your shift pattern.
Every year over 140,000 people visit Sutton Hoo to see a place often referred to as the first page of English history. This Anglo-Saxon burial site is home to a series of burial mounds including the famous Mound One ship burial. There is also an exhibition hall, house, cafe, shop, visitor welcome building, second hand bookshop and education area. From February to November the property is open daily. During Winter hours, the buildings are closed during the week, giving the cleaning team a chance to focus on deep cleans and conservation cleaning (training provided).
What you'll be doing
As a General Cleaner, you'll go out of your way for others and you'll help to make our property an extra special place to visit. You'll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You'll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first' attitude.
Please also read the full role profile, attached to this advert.
Who we're looking for
You'll be:
- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- A team player, but also can work on your own initiative
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.