Benefits Administrator
London
Hybrid setting of 2 days a week in the office, 3 days remotely
6-month initial contract (Scope to extend)
£40,000 per annum PAYE
About the Role:
As an EMEA Benefits Administrator , you will be responsible for administering all statutory and non-statutory employee benefits programmes/activities for the assigned country or countries. Working under the supervision of the Benefits Manager, you will ensure the smooth administration of benefits for colleagues.
Responsibilities:
- Answering employee enquiries related to benefits.
- Validating monthly payroll data for benefits.
- Handling day-to-day benefits administration activities, including sending required data to vendors, analysing incoming data, and undertaking periodic reconciliations of data held by providers.
- Processing invoices for benefits vendors.
- Administering Medical, Life Insurance, Pension, and various other country-specific statutory and non-statutory benefits.
- Managing relationships with vendors and stakeholders.
- Coordinating with the Finance team for payments, reconciliation, and other necessary activities.
- Assisting with annual enrolment activities.
- Preparing various reports and handling ad hoc requests from internal and external stakeholders.
Skills and Experience:
- Experience in Pensions and/or Benefits administration.
- A customer service mindset.
- Strong ability to establish rapport and build positive relationships with employees, management, and external vendors.
- Proficiency in Microsoft Office Suite
- Strong organisational skills to handle multiple tasks and activities simultaneously.
- Keen eye for detail to ensure all documents and processes are error-free and meet quality standards.
- Effective prioritisation skills to manage workload and meet deadlines.
- Ability to work independently with minimal supervision, ensuring tasks are completed accurately and efficiently.
- Proactive in following up on tasks and ensuring all details are addressed.
- Capable of working under pressure and managing time effectively to meet tight deadlines.
- Excellent communication skills to interact with employees, management, and external vendors clearly and professionally.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.