Position: 2nd Line Desktop Engineer
Location: Bath
Type: Contract (via umbrella company only)
Overview:
A leading business based in Bath is seeking a skilled 2nd Line Desktop Engineer to join their dynamic IT team. The ideal candidate will handle 1st and 2nd line desktop support issues and contribute to various ongoing IT projects.
Key Responsibilities:
- Provide 1st and 2nd line desktop support to end-users.
- Assist in the installation, configuration, and support of Windows operating systems (Windows 10 and Windows 11) on laptops.
- Troubleshoot and resolve desktop operating system issues on laptops.
- Swap out machines and address any ongoing technical issues for users.
- Contribute to the rollout of Windows operating systems
Requirements:
- Proven experience in desktop support, particularly 2nd line support.
- Strong knowledge of Windows 10 or Windows 11 operating systems.
- Experience with Windows 10 rollout projects is acceptable; experience with Windows 11 is a plus.
- Proficiency in installing, configuring, and supporting Windows operating systems on laptops.
- Excellent troubleshooting skills for desktop operating system issues.
- Strong interpersonal skills for effective communication with users.
Why Join Us:
- Be a part of a leading business with a strong IT team.
- Engage in meaningful IT projects that drive business success.
- Develop your skills with the latest technologies and operating systems (opportunity to gain commercial experience with Win 11)
Application:
To apply for this position, please submit your CV. Note that this engagement is via an umbrella company only.