Venue Manager
- Location: Belfast, Northern Ireland
- Job Type: Full-time, 40 hours per week
- Salary: £28k-£36k
We are on the hunt for a Venue Manager who embodies the spirit of good craic and is dedicated to steering our guests to the ‘good times' with ease and style. Our venue is a hub of delicious food and creative drinks, and we're eager to welcome a leader who will champion our Front of House Team and cement our place in the local hospitality landscape.
Day to Day of the Role:
- Oversee all front of house operations, ensuring a seamless experience for our guests.
- Provide exceptional customer service, swiftly addressing any concerns or feedback.
- Lead and develop a team of staff, nurturing a culture of positivity and high performance.
- Maintain impeccable standards of venue presentation, cleanliness, and maintenance.
- Utilise guest booking and profiling systems to enhance the customer journey.
- Foster a collaborative environment between Front of House and Back of House teams.
- Drive business growth through innovative strategies and excellent service delivery.
Required Skills & Qualifications:
- Proven track record as a Venue Manager or in a similar role within the hospitality sector.
- Exceptional leadership and team management capabilities.
- Strong organisational skills and the ability to juggle multiple tasks.
- Outstanding communication and interpersonal skills.
- Comprehensive knowledge of bar and restaurant operations.
- Financial literacy, with experience in budget management and reporting.
- Resilience and adaptability in a fast-paced setting.
- Flexibility for evening, weekend, and holiday shifts.
- A fervent passion for hospitality and a dedication to creating memorable experiences.
Benefits:
- Be part of a thrilling new project with room for growth.
- Competitive salary and company pension.
- 28 days of annual leave.
- Generous staff discounts on our offerings.
- Engaging staff events and incentive programs.
- Ample opportunities for professional development.
- A vibrant and supportive work atmosphere.