JOB TITLE: WARDEN
LOCTION: Manor Drive, M21 7JU
SALARY: up to £18,000 (equivalent to over £12.04 per hour)
Permanent; Part-Time: 27.25 Hours per week: Monday to Friday
Residential Management Group, a large, established market leading property management company, is looking for an experienced Warden, to be based at our over 55's retirement development – Manor Drive, M21 7JU
The Warden's primary responsibility is to assist in the delivery of our property management service to the residential buildings, its residents, and buildings' owners, overseeing the safety, security and maintenance of the communal areas.
What hours will I be working?
The working hours are 9.00am to 12.00pm Monday to Friday. The working pattern can be discussed and potentially varied for the right candidate. #flexbility
What are some of the tasks you'll be undertaking as our Warden?
- Enhance residents' quality of life, by creating a warm, friendly environment and by being helpful, polite and courtesy, through the fulfilment of your duties.
- Effectively manage the development, providing a safe, secure and well-maintained environment for residents.
- Thorough understanding of the call system, door entry and security system works. Aid the efficient operation of fire defences, recording maintenance inspections and weekly checks (training will be provided)
- Ensure compliance with Fire Safety Regs, ensuring all Fire Exit doors are closed and clear from obstruction
- Oversee work undertaken by staff and contractors attending (to carry out one-off repairs), reporting any issues to the Property Manager.
- Ensure the communal areas of the building (ensuring the laundry area and guest suite are clean and tidy), garden and grounds are clean and maintained, including litter picking when required; and refuse area tidy
- Inspect buildings daily to identify any maintenance issues, undertaking minor maintenance tasks eg : changing light bulbs, litter picking, spot cleaning, tidying the bin storage area.
- Daily monitoring of the wellbeing of residents, taking immediate action to summon assistance in the event of emergency
What skills and experience are we looking for from our Warden?
- Previous experience in a similar role
- A friendly, positive and flexible work attitude to supporting multiple stakeholders
- Excellent customer service skills
- Good communication skills (verbal and written)
- Ability to solve problems with diplomacy, empathy and patience
- Able to undertake minor maintenance tasks within communal areas e.g. changing light bulbs, ensuring a tidy bin storage area etc
- Able to complete administrative tasks using relevant IT system
What do we offer you?
- 25 days annual leave, plus Bank Holidays, plus never work your Birthday
- Ability to accrue additional holidays (subject to criteria)
- Free Healthcare cashback Plan (claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Service
- Pension scheme (contributions matched up to 7%) Life assurance (4 x annual salary
- As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers