Our client is a family run organisation, based in Mitcham in Surrey, specialising in the installation of sewer connections. With over 40 years' experience in the construction industry, they offer a comprehensive service to commercial and domestic clients, in the connection of main foul and storm sewers, and also carry out full site drainage. Operating in London and the surrounding areas and undertake contracts ranging from £3k to £2m. We focus heavily on building loyalty with our clients.
We currently have an opening for a highly organised and motivated Compliance Administrator within our fast-growing company. Key responsibilities include obtaining sign-off for multiple projects ensuring external compliance with Thames Water, as well as internal compliance supporting several areas of the business (such as H&S, Procurement, Transport, Projects and company documentation). This includes monitoring expiry dates (plant/training/documents) and arranging renewal, as well as tracking and managing assets (plant/consumables) and arranging fulfilment. This individual will also provide project support (procurement/documents/record keeping) and assist with general company administration.
The individual will work within a small fast-paced team, reporting to the Finance Manager. You will work closely with all members of the office team (including the H&S Manager, Project Programme Manager, Finance Team, Contracts Manager, and Senior Team) as well as our site-based operatives. The role will involve liaising with Thames Water, suppliers, and speaking to clients.
This is a unique and exciting opportunity to drive quality and compliance in many areas of a business and be involved in several elements of construction operations, gaining exposure to many key business areas. As part of part of a tight-knit and supportive team, the individual can make impact and add huge value to a growing business. In terms of career progression, this role is likely to develop over time to meet the increasing growth demands of the business and industry.
Person specification
- Highly organised and efficient multi-tasker
- Productive individual who works fast
- Can work under pressure with limited time
- Methodical and thorough with strong attention to detail for record keeping
- Shows tenacity and a motivation to succeed
- Able to use multiple systems interchangeably (e.g. Microsoft Excel, online job management system, construction-based applications, and the financial system)
- Has a positive can-do attitude, takes ownership of responsibilities and challenges
- Able to work independently with little instruction and using own initiative
- Helpful team-player with excellent communication and can work will colleagues at all levels
- Pro-active problem solver
- Able to manage client expectations and deal with any difficult conversations
- Exercises perseverance and patience in dealing with suppliers, clients and Thames Water
- Able to plan ahead and execute actions in a timely manner
- Flexible and helpful to support ever changing priorities within the team in a fast-paced environment
- Adaptable and willing to embrace new ways of working to improve
- Forward-thinking and able to generate ideas
- Keen to identify where processes can be made more efficient and harness the power of technology
- Consistently acts in the interest of the company with a revenue focused approach
- Customer focussed to deliver an excellent service
- Has a confident but friendly, professional manner
- Energetic self-starter who is highly self-motivated, and able to hit the ground running with minimal assistance/training
Experience / Skills
- Proven high level administration skills (as well as organisational, prioritisation, multi-tasking, time management and planning skills)
- Excellent reporting skills (to regularly feedback to management in a concise and organised way, regarding status of tasks)
- Attention to detail and high level of accuracy
- Excellent aptitude for technology and highly proficient at learning/using online databases/system
- Excellent knowledge of Microsoft Excel, Word, Outlook, and Teams
- Excellent communication skills in English, both written and verbal