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£27K/yr to £30K/yr
Mid Sussex, England
Permanent, Variable

Senior IT Helpdesk Technician

Posted by Solutions 2 Recruitment.

Our technology focussed secondary school and sixth form are looking for a Senior IT Helpdesk Technician to join the team in providing second line support for staff, students, parents and other stake holders This is a fantastic developmental opportunity for anyone who is keen to develop their existing skills in a wide range of technologies whilst working in a highly successful, technology focussed environment.

Monday to Friday - 37 hours per week - excellent benefits.

You will need a minimum of level 3, or preferably level 4 in an IT related subject (A-Levels/ BTEC or apprenticeship) At least 2 years' experience in a relevant IT role – education sector would be a bonus.

The postholder will join a dynamic, friendly, and supportive team within a school that is known for being an investor in people and technology. The successful candidate will be working with a broad range of technologies including:

  • Office 365 and Azure AD

  • iOS and MacOS

  • Mobile Device Management (Microsoft Intune)

  • Windows Server (2019/2022) and Desktop (10/11)

  • PowerShell

  • Virtual Servers (vSphere & VMWare)

  • Wired and Wireless Networks (Aruba, Cisco and VLANs)

  • VOIP Telephony (3CX)

  • Filtering, Firewall and VPN (Smoothwall)

  • CCTV (Hikvision)

  • Mobile Device Management (Intune and Mostyle)

  • Door Control (Paxton and IDStore)

  • Active Directory, DNS, DHCP, Group Policy

  • Print Management (PaperCut MF)

  • Classroom Technologies

  • Understanding of networking principles

  • Knowledge of:

  • Windows 10/11 Desktop Support

  • Windows Server 2019/2022 Server

  • Virtual Machines (ideally VMWare and/or Hyper-V)

  • Active Directory, DNS, DHCP, and Group Policy

  • Wired & Wireless Networking (ideally Aruba and/or Cisco)

  • Switching and routing, VLANS, wireless networking

  • Mobile Device Management (ideally Microsoft Intune and/or Mosyle)

  • MacOS and iOS

  • Print Management (ideally PaperCut MF)

  • VOIP (ideally 3CX)

  • Door Access Control (ideally Paxton and/or IDStore)

  • Firewalls, Filtering and VPNs (ideally Smoothwall)

  • CCTV (ideally Hikvision)

  • PowerShell and Scripting

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