Elevation Accountancy and Finance are excited to be working with a successful business in Leeds as they look to recruit a Recoveries Administrator into their team on a full time permanent basis.
Responsibilities:
- Management of accounts through our internal debt recovery process ensuring accurate handover where required
- Where required, contact customers via telephone / email to collect payment - in full, via settlements payment plans
- Liaise with internal / external stakeholders to reduce aged debt
- Liaise with internal / external stakeholders to resolve queries
- Negotiate and prepare payment plans. Actively monitor and manage any defaults until completion.
- Active management of allocated tickets ensuring accurate housekeeping and data accuracy
- Active management of write off process in line with DLoA's
- Management of spreadsheets
- Creation of legal packs
- Action accounts accordingly when notification from Companies House regarding Detrimental information is received
- Management of customers in insolvency and dissoltions and creating landlord letters where required.
- Contacting IP's and administrators and following proof of debts process as required
- Assisting the disconnections team providing ticketing / telephony support where required
- Preparation and validation of the prepared Legal Pack Process
- Management of post and mailboxes
Person Specification:
- Proven ability to produce accurate work under tight deadlines
- Microsoft Office proficient
- Organisational skills
- Verbal reasoning
- Able to manage conflicting priorities
- Ability to handle difficult customers
- Team-work and ability to work with colleagues at all levels
If this looks like a role of interest to you then please apply now!