Freight Forwarding Supervisor
Company: A well-established national logistics business
Position: Freight Forwarding Supervisor
Location: South Manchester
Salary: up to £38,000 DOE
Role Overview: Reed is delighted to be working in partnership with a national logistics business who are now looking to recruit a Freight Forwarding Supervisor on a permanent basis. As a Freight Forwarding Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of our client's air freight and ocean freight services. Your responsibilities will encompass overseeing day-to-day freight operations, managing a dedicated team, and maintaining high standards of service delivery.
Key Responsibilities:
- Team Leadership & Development: Lead and inspire a team of freight professionals, fostering a collaborative and results-driven environment
- Operational Oversight: Monitor and manage freight operations across air and ocean, ensuring timely and accurate execution of shipments
- Client Relations: Build and maintain strong relationships with clients, addressing their needs and resolving any issues promptly
- Performance Metrics: Track KPIs, analyse performance data and implement process improvements to enhance efficiency
- Compliance and Documentation: Ensure compliance with industry regulations, customs requirements, and documentation standards
- Problem Solving: Address operational challenges, troubleshoot issues, and implement effective solutions
- Collaboration: Work closely with other departments (such as customs, warehousing, and transport) to optimise end-to-end logistics processes
Qualifications and Experience:
- Experience: Minimum of 3 years in freight forwarding, with a proven track record in supervisory roles
- Industry Knowledge: Strong understanding of air freight and ocean freight operations
- Leadership Skills: Ability to motivate and guide a team toward achieving operational excellence
- Communication: Excellent verbal and written communication skills
- Attention to Detail: Meticulous in handling documentation and ensuring accuracy
- Problem Solving: Quick thinker with the ability to resolve complex logistics challenges
- Qualifications: Relevant certifications in logistics, supply chain, or related fields are advantageous
Why Join Us?
- Growth Opportunities: Be part of a dynamic team in a company that values professional development
- Impact: Contribute to the success of our logistics operations and make a difference
- Collaborative Environment: Work alongside passionate individuals who share your commitment to excellence
- Excellent Benefits
- Regular appraisals
Application Process: If you are interested in finding out more, and you feel that you have the required experience to excel within the role - please contact Adam Norris at Reed or apply now.