We have a current opportunity for a Facilities Managfer (Soft Services) on a permanent basis. The position will be based in EC1V 0HB at City Uni versity. For further information about this Facilities Management role (soft services) please apply.
Job Purpose
The post holder will deputise for the Head of Facilities Management in their absence for all non-security related Soft FM Services, ensuring that they are efficient, effective, of high quality, and value for money.
The position will manage a range of in-house and outsourced services including Portering, Environmental Services (Cleaning, Waste Management, and Window Cleaning), Pest Control, Catering, Customer Service (Reception), Grounds Maintenance and Service Desk.
The post holder is responsible for day-to-day operations and contract management, and line management of a team of Assistant Facilities Managers.
Main Responsibilities
Line Management of Facilities and Premises Teams
- Management of Facilities Services and Premises teams, providing leadership and support to ensure Key Performance Indicators and other objectives are met.
- Conducting appraisals and regular one-2-one's with direct reports, setting objectives and measuring team performance.
- Holding regular team meetings to a schedule as agreed with the Head of Facilities Management for the purposes of team building, information sharing, service performance reviews, innovation and strategy.
- Ensuring the effective and efficient deployment of staff, taking the leading role in developing and managing a resource plan, and working with the University performance, absence and disciplinary processes.
- Ensuring that staff are properly trained, equipped and attired to facilitate the safe, efficient and effective performance of their duties ensuring best practice and compliance with Health and Safety legislation at all times.
Contract Management
- To assist the Head of Facilities Management in the pro-active operational management of contracts, including Catering, Cleaning, Feminine Hygiene, Waste Management, Pest Control and Landscaping.
- Assisting with regular contract meetings to an agreed schedule to discuss and record progress, performance, stakeholder feedback, commercial matters, resources and any areas for improvement as per Contract Checklists.
- To undertake regular quality audits in support of Key Performance Indicators and customer satisfaction. * To provide monthly management information to give an objective picture of contractual performance.
- To assist the Head of Facilities Management to procure, mobilise and establish contracts working with Procurement, PAF Managers and key stakeholders to procure high quality, effective, value for money facilities services contracts.
H & S Compliance
- To ensure compliance with all Health and Safety Legislation relating to areas of operation reporting to the post. Conduct risk assessments and spot checks of PaF contractors and staff to ensure compliance with Health and Safety legislation and the University's own policies.
- Maintain a thorough working knowledge of fire safety and evacuation procedures, assisting with the management of evacuations, drills, inspections and other safety tasks or actions as required
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.