Have you honed your skills in customer service and processing sales orders? Are you exceptionally organised and detail-oriented?
If so, we would love to hear from you! Reed Business Support is recruiting for a Customer Service Coordinator on behalf of our client, based in Middlesbrough.
What You'll Be Doing:
- Serve as the main point of contact for customers, managing inquiries and ensuring a positive service experience.
- Uphold health, safety, and environmental policies, including incident reporting and management, safety walks, and risk mitigation.
- Managing logistics such as deliveries, collections, breakdowns, and servicing.
- Handle administrative tasks including document management, invoice reconciliation, and processing orders.
Who You Are:
- Experience in customer service and hire/sales order processing.
- Excellent communication and collaboration skills.
- Strong time management abilities, with the capacity to manage multiple tasks and prioritise effectively.
- Problem-solving skills with the ability to evaluate situations and find effective solutions.
- Keen attention to detail and accuracy in recording information.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
To apply for the Customer Service Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.