Deputy Lettings Senior Account Manager
Welcome to X1
X1 Sales and Lettings has been a rapidly expanding business over the last 13 years, with offices in Liverpool, Leeds, Manchester and Kent, an expert qualified team base of over 110 team members and a managed portfolio of around 4500 properties across the Northwest and Kent. X1 Sales and Lettings is the subsidiary company to X1 Developments, responsible for the successful completion and occupation of new developments and the competent management of occupied X1 sites. Our goal is develop a culture built around exceptional people, exceptional products and exceptional customer service. For more information please visit the X1 Sales and Lettings & X1 Developments website or our social media pages.
Our Values
We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility.
The Role – Your Focus and Contribution
As a Deputy Senior Account Manager in our Media City Office, you will assist our senior management team in developing X1 as a business, but also the individuals within our X1 team. We are looking for candidates with firm experience in the Lettings and Property Industry, looking to take the next step forwards in their career.
In your role, you will assist in overseeing the daily operations of the portfolio you work on, ensuring that this is functioning smoothly. Your organisational, team management abilities and strong communication skills will contribute to the overall success of your team, portfolio and overall, X1. You will be driven and motivated to ensure that all team members are following and adhering to processes, have the opportunity for training and development and are all working towards the same goals.
As a Deputy Senior Account Manager, you will work directly under the Senior Account Manager on your portfolio to ensure high performance of the team and help our business grow.
Aspects of the role will also include:
- Assisting with team members 121s and daily meetings
- Achieving rental targets and ensuring the portfolio is bringing in all avenues of revenue
- Key handling and key management across full portfolio
- Completing weekly management report and reviewing portfolio on a weekly basis
- Conducting move-ins across portfolio and providing excellent customer service
We require a candidate who has strong organisational skills, flexibility, an ability to learn quickly, and a natural people person who can build relationships and help create a supportive team environment within our Media City office; whilst also building relationships across the wider X1 business. Part of this role would be analysing the current business strategy to identify new revenue streams and implementation of new processes to be rolled out across the team to ensure best practice and business growth. If thriving in the role, there would then be natural progression to a Senior Management position.
This is a busy and dynamic role which requires someone who is passionate, sociable, organised, well presented, has fast thinking initiative and who enjoys being part of a tightly knit team. Personal growth and development is also important to us, so ALRA training and qualifications will be provided and encouraged.
We Offer:
We would offer the right person a competitive salary, 25 days annual leave plus Bank Holidays and additional paid time off over Christmas. We also place great importance on your on-going training and development and would be delighted to sponsor through your ARLA qualifications. We offer on site complimentary gym access as well as loyalty card to many local eating, drinking. shopping and leisure establishments.
Department – Lettings
Location - Media City
Salary - between £23,000 - £28,000 per annum dependent on experience
Contract type - Permanent
Hours - 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday
REF-216 910