£28K/yr
England, United Kingdom
Permanent, Variable

Customer Service Advisor

Posted by CMD Recruitment.

Customer Service Advisor £27,659 per annum + excellent benefits Bath, Somerset Permanent

Would you love to work for a growing company in the heart of Bath? Do you thrive on working in a high-performing team? If the answer is YES, then apply today as this could be the role you have been looking for!

Working in partnership, my client is looking to recruit a proactive and professional Customer Service Advisor to join their dedicated team in Bath. You will support the business by providing top-quality service to their customers.

The role:

  • First point of contact for all queries
  • Receiving and processing customer orders
  • Organise and arrange returns
  • Provide technical advice
  • Maintain accurate records
  • General administration

Person specification:

  • Previous customer service/call centre experience is essential
  • Professional and polite telephone manner
  • Pro-active and engaging approach
  • Able to work on your initiative
  • Excellent communication and organisation skills
  • Sound IT skills

Benefits:

  • Free on-site parking
  • 25 days holiday plus the option to buy more
  • Staff discount
  • Generous pension contribution

Work hours will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm.

  • Due to the location of the client, having your own transport would be beneficial*

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.