Signature Bristol are looking for Contact Centre Advisors to join one of their clients on a temporary basis starting 23rd September and lasting at least 4 weeks, with the potential to become permanent. You will be working with the Contact Centre Team to support students with queries, update information and signpost customers to the relevant support.
Based in Bristol City Centre, this role pays £12.00 per hour, plus holiday pay.
The company operate 7 days a week, of which you will work 5. There will be 2 days off per week. You will be required to work one weekend in four. Shift patterns can vary between 8am and 8pm.
This role will begin week commencing 23rd September.
It is the perfect opportunity for people looking to make some extra money, or looking to gain excellent office experience in a national organisation or a FTSE 100 company! The organisation are a friendly, people focused team who offer great experience and opportunities to all of their staff.
**Contact Centre Advisor responsibilities:
- Answering queries, reporting incidents, and informing clients of system updates.
- Using a variety of communication channels such as phone, webchat and email.
- Record all information on the internal system.
- Direct incoming queries to the correct department.
**Contact Centre Advisor Key requirements:
- Experience providing customer service.
- Possessing a can-do attitude to support parents and students.
- Able to handle some challenging calls such as welfare calls.
- Enthusiasm to learn and support parents and students.
If you would like to find out more, please email a copy of your updated CV to Amelia at Signature today!
We have several temporary positions similar to this coming live over the next few months. If you would be interested in working with us on these assignments, please register with Amelia by sending a copy of your CV.
Whilst we will endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful. We will however keep your details on file for future opportunities
Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.