General Summary:
To effectively manage the sales of Harpscreen GB Ltd products and services to existing and new UK-based customers. Ensure consistent, profitable growth in sales revenues through positive planning, deployment, and management of sales orders. Identify objectives, strategies, and action plans to improve short- and long-term sales and earnings.
Core Functions:
Collaborate with the Managing Director (MD) in establishing and recommending the most realistic sales goals for the company
Manage the growth of the current product range in both manufactured and factored goods to maximize sales revenues and meet growth objectives
Liaise with the manufacturing operation to ensure lead times and customer expectations are met or exceeded.
Details of Function:
Perform sales activities on major accounts, maintaining and developing relationships with key customers
Develop specific plans to ensure revenue growth across all company products
Collaborate with the MD to develop sales strategies aimed at improving market share in all product lines.
Reporting:
Reports directly to the Managing Director (MD).
Key Responsibilities:
Sales Support:
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Assist the sales team with daily administrative tasks.
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Prepare and process sales orders and invoices.
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Manage and update customer accounts in the CRM system.
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Coordinate with other departments to ensure timely delivery of products and services.
Customer Interaction:
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Respond to customer inquiries via phone, email, and in-person.
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Provide product information and support to customers.
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Handle customer complaints and escalate issues as necessary.
Data Management:
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Maintain accurate sales records and reports.
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Generate sales reports and analytics for management review.
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Ensure all sales documentation is up-to-date and stored correctly.
Office Administration:
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Schedule and organise sales meetings and appointments.
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Prepare meeting agendas, take minutes, and follow up on action items.
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Manage office supplies and equipment for the sales department.
Process Improvement:
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Identify opportunities to streamline sales processes and improve efficiency.
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Assist in the implementation of new sales tools and technologies.
Qualifications:
- Proven experience as a Sales Administrator or in a similar administrative role.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Experience with CRM software (e.g., Salesforce) is preferred.
- Excellent organizational and multitasking skills.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A proactive and problem-solving mindset.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Flexible working hours and potential for remote work.