We are pleased to be working with Kent Fire and Rescue Services on an on a Learning Management System Administrator. The post holder will work as part of the Learning & Development Team to support L&D specialists and subject matter experts in developing immersive online courses and leverage the potential of our learning management system, maintain and manage the online course catalogue and work with our HR applications support team and our Moodle partner to manage the system on a day to day basis.
Accountabilities:
- Manage and housekeep the user database and oversee the transition to automation of all user enrolments in partnership with our HR applications support team.
- Maintain all supporting documents and resources relating courses within the LMS.
- Maintain all supporting documents and resources in relation to L&D on the organisation's Intranet.
- Provide timely, easy to read reports for stakeholder groups.
- Ensure that all course materials and activities are up to date and functioning correctly.
- Manage users, groups and cohorts to ensure that the right people have access to the right course and that they have the permissions that they need.
- Support course owners in building and managing their courses, advising on appropriate settings, activities and resources to create consistent, engaging learning environments and report on utilization and any issues identified.
- Monitor and record LMS issues reported to the L&D Team and escalate through the appropriate channels.
- Monitor team email inbox and take appropriate action.
Knowledge skills and experience:
- Robust understanding of Moodle (or similar) as a virtual learning environment, setting up and managing courses and categories and managing user enrolments and permissions.
- Good knowledge of the range, use and set-up of activities available to make courses interactive.
- Prior knowledge of setting up user permissions, activities and embedding resources into online courses. Setting up and managing user Groups at course level and managing access restrictions.
- Strong grammatical skills to create, edit and proof-read content; with attention to detail and with the ability to spot errors.
- Demonstrable skills in the use of the Moodle (or similar) virtual learning environment in the delivery of blended learning solutions.
- Proficient computer skills including the use of a range of software such as Microsoft Office (e.g. Office, Word, PowerPoint, Outlook). With particular focus on MS Excel.
- The ability to check and ensure accuracy of data using various sources and systems
- Effective interpersonal skills with the ability to communicate effectively both verbally and in writing to a wide range of people to influence positive outcomes.
- Ability to work both independently and as part of a team to achieve department and organisational objectives.
- Experience working in the field of learning technology
- Experience in the administration of a Moodle virtual learning environment or similar.
- Experience of delivering engaging, interactive, and instructionally sound materials that address varied learning preferences and are accessible to all learners.
- Experience of producing a high standard of instructionally sound and clear content appropriate to the subject matter and the intended audience.
- Experienced in working with subject matter experts and other business stakeholders o extract clear learning outcomes and subject content.
Kent Rescue & Fire offer some excellent benefits such as 17.5% pension. If you are interested in this role and would like to know more about it, please apply online today.