Customer Service Administrator
Salary: £12.18ph
Location: Welwyn Garden City, Hertfordshire
Job Type: Contract, Full-Time
[3 months temporary contract with the opportunity for a permanent position at the end]
Hours: Monday - Friday
Job Description:
Job Duties:
- Handling customer inquiries and resolving issues efficiently
- Processing orders and maintaining accurate records
- Providing administrative support to the customer service team
- Assisting with data entry and document management tasks
- Ensuring high levels of customer satisfaction through excellent service delivery
Requirements for the role:
- Excellent communication and interpersonal skills
- Empathy and understanding
- Strong attention to detail and organisational abilities
Knowledge and Skills:
- Understanding of customer service principles and practises
- Proficiency in using Microsoft Office applications
- Ability to multitask and prioritise workload effectively
- Knowledge of basic office procedures and equipment
Experience:
- Prior experience in a customer service or administrative role