Linen Porter
Imperial London Hotel Group
40 Hours (Fully Flexible 5 out of 7 days weekly rota)
£24,232.00 + Benefits
Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holiday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2025.
We are now recruiting for Linen Porter based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We don't want you to work for us, we want you to work with us and be part of our ILH Family.
With over 3000+ rooms across our 7 hotels, our housekeeping teams are some of the hardest working teams making sure that you can enjoy a memorable experience and a comfortable stay at Imperial London Hotels.
As a Linen Porter, you will carry out the following duties:
What you'll be doing
- Collect, sort and transport clean and dirty linen (e.g. sheets, towels, bedspreads, etc.).
- Ensure a high level of cleanliness is maintained in all areas of responsibility within the hotel.
- Clean and maintain presentation of communal areas including receptions, courtyards, public toilets, restaurants, bars, etc.
- Empty and clean bins and remove waste to designated area, ensuring separation of waste, i.e. recycling, is properly conducted.
What we'd like from you
- If you have previous cleaning/porter experience this would be beneficial, but we'll provide you with all training that you need to do your job. You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests' arrival.
- We are looking for someone with a can-do attitude and is confident talking with guests able to work both independently and with your team to ensure targets are met.
- You will have a good level of spoken and written English. If you speak other languages, this would advantageous.
What you'll get in return
- Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days
- Free meals on duty
- Uniform & dry-cleaning
- Workplace pension scheme
- £300 Refer a Friend Scheme
- Employee recognition
- Employee awards
- Social events
- Interest-free Season Ticket Loan / Travelcard Loan
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
- Shopping discounts across several high-street brands and online retailers
- Mental health first aiders support & well-being
- Employee Assistance Programme- Supported by Hospitality Action
Career & Development Benefits:
- Training and development through our Imperial London Hotels Academy
- Access to fully funded apprenticeships (subject to eligibility)
- £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
- Access to Supported Study Scheme (subject to eligibility)
- Annual Free English Course accredited by UCL Centre for Languages & International Education
- Opportunity to explore other roles within Imperial London Hotels after 1 year of service
Extended Benefits:
- Technology Scheme (subject to eligibility)
- Cycle to Work Scheme (subject to eligibility)
- Workplace Nursery Scheme (subject to eligibility)
- Electrical Car Scheme for senior management positions only (subject to eligibility)